Free Shipping Policy

Free Shipping Policy

FREE Standard shipping on Australian orders orders over $150

  • Our Free Shipping offer is available in delivery addresses within Australia.
  • Order total must be equal to or greater than $150.00 AUD.
  • The value of Gift Cards and Digital Products are excluded from the $150 minimum towards free shipping.
  • Free Shipping may not be combined with other offers or discounts.
  • If you return your purchase, then the cost of shipping will be deducted from any refund or credit.
  • All orders received will be dispatched the next business day while some orders may dispatched on the same day.
  • Free shipping is delivered by Australia Post, your order is estimated to be delivered within 3 - 12 business days (we are not responsible for shipping delays check Australia Post website for delay updates).
  • Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's free shipping eligibility.
  • Please ensure you delivery address is accurate. If the parcel is undeliverable a calling card will be left with information of how to collect your parcel from your local post office.
  • If the delivery to the post address are unsuccessful or remains uncollected the package will be returned to Planners Avenue. In such cases the customer is liable to the forward shipping cost which will be deducted from the refund.

Track Your Online Order

All orders will be dispatched with a tracking number which will be advised in the your dispatch email.

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